Versions Compared

Old Version 3

changes.mady.by.user Barbara Selak

Saved on

compared with

New Version 4

changes.mady.by.user Barbara Selak

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Get your API Key - to use Infobip for Jira Service Management, you will need to provide your Infobip API Key. With the username and password, you can generate create one or more API keys and use them as the authorization for the Jira Service Management.

    1. Name your API Key and select the Public API role

Caelor image slider
data{"images":[{"source":"attachments","link":"https://evolutiohr.atlassian.net/wiki/download/attachments/4527620122/portal3Screenshot%202023-05-12%20at%2009.36.23.png?version=1&modificationDate=16748375219631683877583511&cacheVersion=1&api=v2","id":"att4527489088att4583489537"},{"source":"attachments","link":"https://evolutiohr.atlassian.net/wiki/download/attachments/4527620122/apikey.png?version=1&modificationDate=1674837519623&cacheVersion=1&api=v2","id":"att4527522425"},{"source":"attachments","link":"https://evolutiohr.atlassian.net/wiki/download/attachments/4527620122/Screenshot%202023-05-12%20at%2009.47.17.png?version=1&modificationDate=1683877654735&cacheVersion=1&api=v2","id":"att4583489543"},{"source":"attachments","link":"https://evolutiohr.atlassian.net/wiki/download/attachments/4527620122/apikey2.png?version=1&modificationDate=1674837506723&cacheVersion=1&api=v2","id":"att4527489082"}],"title":"Type here...","height":50,"hasTitle":false,"viewType":"autocrop","autoplay":true,"bullets":true,"thumbnails":false,"arrows":true,"roundedCorners":false}
...
2. Configure the number you want to use for OmniChat - define the configuration you want to use with the number.
To send messages to your customers, you will first need to activate a sender. During the free trial you are provided with the default Infobip sender. You can also use any other dedicated sender (numeric or an alphanumeric identifier) you’ve purchased.
You can configure your senders and buy additional numbers in Channels and Numbers.
  1. Visit the Channels and Numbers section and open Numbers. There will be listed all numbers you have within your Infobip account.
  2. Click on the Phone number you want to configure.
  3. Click on Add Keyword button.
  4. Set the following configuration:
    1. Add a keyword → This field is ONLY required for the shared number
    2. Forwarding: Forward to HTTP
    3. Method: POST
    4. Format: JSON
    5. URL: https://jsdinfobip.cloud.veniture.net/api/v2/message/receive
  5. Click on the Save button
 Info
For shared number URL should be like this: https://jsdinfobip.cloud.veniture.net/api/v2/message/receive/KEYWORD
Keyword is defined under a) and it is required only ONLY for shared numbers.
 Note
Keyword
If you use the shared Shared (testTest) number, you 
 Status
colourRed
titleMUST
  add a keyword and use it anytime you send a broadcast message. For dedicated Dedicated (boughtPurchased) numbers, keyword is an optional parameter.
 Caelor image slider
data{"images":[{"source":"attachments","link":"https://evolutiohr.atlassian.net/wiki/download/attachments/4527620122/Screenshot%202022-08-30%20at%2013.14.30.png?version=1&modificationDate=1674838671570&cacheVersion=1&api=v2","id":"att4527522431"},{"source":"attachments","link":"https://evolutiohr.atlassian.net/wiki/download/attachments/4527620122/2slika.png?version=1&modificationDate=1674838658856&cacheVersion=1&api=v2","id":"att4527718431"},{"source":"attachments","link":"https://evolutiohr.atlassian.net/wiki/download/attachments/4527620122/keyword.png?version=1&modificationDate=1674838623433&cacheVersion=1&api=v2","id":"att4527128657"}],"title":"Type here...","height":50,"hasTitle":false,"viewType":"autocrop","autoplay":true,"bullets":true,"thumbnails":false,"arrows":true,"roundedCorners":false}
3. Buy a number - once you use you’ve used all your free test messages and want to keep communicating over our platform, you need to upgrade to a paying account:
  1. Click on Add Funds button and add money to the account balance.
  2. Leave your correct address.
  3. Choose the online payment method.Add money to the account balance.
  4. Open the Channels and Numbers section from the sidebar navigation and click on Numbers.
  5. Buy a number.
    1. It is very important to Add a keyword Keyword for bought phone numbers as well. It is the same process as for the test number. Just follow the next steps:
      1. Visit Channels and Numbers section and open Numbers.
      2. Click on the Phone number you want to configure.
      3. Click on Add Keyword button.
      4. Set following configuration:
        1. Add a keyword (optional)
        2. Forwarding: Forward to HTTP
        3. Method: POST
        4. Format: JSON
        5. URL: https://jsdinfobip.cloud.veniture.net/api/v2/message/receive
      5. Click on Save button
...