This guide will show you how to setup OmniChat for Jira Service Management (Cloud) for the first time. To use the app, there are two important parts that need to be done:
Create an Infobip account
Setup the Jira Service Management.
Prerequisites
Jira Service Management Cloud instance
Infobip account with activated SMS or WhatsApp numbers
Only one account per instance
It is not possible to connect one Infobip account with different Jira Service Management instances. Please don't share your Infobip account.