How to Start
This guide describes how to connect Monday Marketing Campaigns with Infobip using either WhatsApp, SMS, or Viber as a communication channel.
Before installing and configuring the Translator for Conversations, you'll need:
Infobip account. If you don't have an account, you can create one.
Monday.com sales CRM account
Installation
Navigate to App Marketplace in the Monday.com sales CRM
Search for “Marketing Campaigns“ and
Add
the applicationAfter completing the installation, you will be redirected to the configuration page.
Configuration
Once the app is added to your Monday.com sales CRM account, you need to configure the app to connect your Infobip account with Monday.com sales CRM.
If you don't have an Infobip account, you can create one here.
Navigate to your profile and select
Apps
.When Apps is opened, click on the three dots on Marketing Campaigns and select
Settings
.Enter your
Infobip Base URL
. You can find it on the Homepage in the upper right section.Connect your Infobip account to Monday.com sales CRM account by entering the API key.
Save account settings.
Add numbers and channels you want to use by clicking on the
Add number
button.Click on
Confirm
button to save all changes.
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